Refund Policy

Paid plans are sold by Paddle.com, which is the merchant of record for every purchase. Paddle takes the payment, issues the invoice and processes any refund, and Paddle’s own refund policy applies alongside this one. The Free plan is never charged.

Paid plans start with a 14-day free trial that asks for a payment method. Cancel from the billing page before the trial ends and nothing is charged. If you forget, the first charge is covered by the 14-day window below.

• New subscriptions: ask within 14 days of the first charge and we refund it in full, for any reason.
• Renewals: ask within 14 days of a renewal charge and we refund it if you have not used the service since that charge. If you have, tell us what went wrong and we will still look at it case by case.
• Faults: if the service was unavailable or broken for a substantial part of a billing period, ask at any time during that period and we will refund or credit it.

You can cancel a paid plan at any time from the billing page. Cancelling stops the next charge; your plan stays active until the end of the period you have already paid for. Outside the 14-day window we do not refund the unused part of a monthly or annual period, so if you are unsure, choose monthly billing first.

Contact Paddle’s buyer support at paddle.net with the email address you paid with and, if you have it, the order or invoice number. You can also email us at unumandakh.b@gmail.com and we will raise it with Paddle for you. Refunds go back to the original payment method, in the original currency and including any tax, usually within five to ten business days depending on your bank.

Please ask us or Paddle before disputing a charge with your bank. A chargeback takes longer than a refund request, and we may suspend an account while a dispute is open.

Nothing here limits the rights you have under consumer law where you live, including any cooling-off right for digital services in the UK and the European Union. Questions about this policy go to unumandakh.b@gmail.com. See also our terms of service.